Volunteer Orientation Module 2: Benefits, Requirements and Expectations

Welcome to Module 2 of United Community Action Partnership's Volunteer Driver Orientation! To complete this section, you will need to read the "Benefits, Requirements and Expectations" portion of the volunteer manual.

Name*

First Name

Last Name

Phone*

Section 3.00 of the manual begins by explaining some of the benefits of volunteering. What is the biggest reason you want to volunteer?*

What three forms must be completed annually by ALL volunteer drivers for UCAP?*

1 per line

UCAP has safety guidelines that outline the maximum number of violations a volunteer may have. What are the limits for minor violations, at fault accidents and major violations?*

There are 11 guidelines for volunteers discussed in section 6.00 of the manual. List 9 of them.*

What type of assistance should all volunteers offer their riders?*

None of these is correct An arm for assistance when getting to and from the vehicle Help with medication needed during the trip Help pushing a wheelchair

What should a volunteer do if he or she is asked to sign a release form for a client?*

Check 3 services not provided by public transit that CAN be provided by a volunteer?*

Companionship to reduce anxiety Help with medications Walking passengers to appointments Help with transfers Help with light shopping

Give an example of the kind of assistance that UCAP volunteers canNOT provide.*

Note that when it is reported to UCAP that a passenger needs more assistance than our program can provide, we do our very best to find them other transportation options.

Briefly explain the UCAP transportation program's complaint procedure.*

According to the UCAP volunteer Code of Conduct, it is okay to tell others who you transported and where she went.*

True False

Benefits, Requirements and Expectations Quiz